About Redbird Remodeling & Outdoor Living
Who We Are
We’re a group of business leaders and industry professionals who came together with one mission: to redefine how remodeling gets done in the Raleigh-Durham area.
As homeowners ourselves, we know the anxiety that comes with major home projects. We’ve experienced the poor communication, surprise costs, and disrupted lives that give contractors a bad reputation. That’s exactly why we started Redbird, to prove that remodeling doesn’t have to add unnecessary stress to your life.
Our team combines over 40 years of construction and business expertise with a deep understanding of what homeowners deserve: transparency, respect for your time and budget, and genuine care for your vision. We’re not just building beautiful spaces, we’re building trust, one project at a time.
When you work with Redbird, you’re working with people who understand that your home is your sanctuary, and the journey to improve it should honor that.
The Less Stress Process
What You Can Expect
Most remodeling stress comes from the unexpected. That’s why our Less Stress Process begins long before we pick up a hammer. We invest time upfront to truly understand your needs, lifestyle, and budget, then prepare you for every aspect of your project.
During our detailed consultation, we don’t just discuss your dream kitchen or bathroom. We walk through potential challenges specific to your home’s age and structure. Old plumbing behind that wall? We’ll discuss it. Electrical updates that might be needed? You’ll know beforehand. Budget implications of your wish list? We’ll prioritize together.
This thorough preparation means fewer surprises, minimal change orders, and a timeline you can count on. You’ll know what to expect each week, understand why certain decisions matter, and feel confident about every choice along the way.
The result? A remodeling experience where you feel informed, empowered, and excited – not anxious.
Beyond Customer Service
Why Customer Experience Matters
Customer service is responding when you call. Customer experience is anticipating what you need before you have to ask.
Customer service is being polite during interactions. Customer experience is designing interactions around your comfort and understanding.
Customer service is fixing problems when they arise. Customer experience is our Less Stress Process that aims to prevent most problems from happening in the first place.
At Redbird, we lead with empathy because we know remodeling disrupts your daily life, stretches your budget, and tests your patience. Our customer experience approach means regular communication on your preferred schedule, proactive updates about project progress, and honest conversations about challenges before they become problems.
We measure success not just by the beauty of your finished space, but by how you feel about the journey to get there. Both should exceed your expectations.
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NEW! We offer financing.
Prequalify today and contact us to learn more about financing your next project!